Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from support@hooqq.com   with your tracking number included in it.

Depending on Order Volume, this may take between 2-5 business days. Once you receive the email, follow these steps to easily check on your Delivery Status.

  1. VISIT THE WEBSITE: HTTPS://WWW.17TRACK.NET/EN

  1. ENTER YOUR TRACKING CODE, PROVIDED IN THE SHIPPING CONFIRMATION EMAIL.

  1. CLICK THE "TRACK" BUTTON

THINGS TO KEEP IN MIND:

  • Order Numbers don't instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your Order has been Shipped Out & Delivery Status should update within a few days.
  • Depending on the value of your Purchase & Item Ordered, your package may not include a Tracking Number. If this is the case, you will be informed via Email once your Order has Shipped. Any Orders over $20 USD generally have available tracking.
  • Please view our full Shipping & Delivery policies here.

For any further assistance, please send us an email at support@hooqq.com, and one of our support representatives will be there to assist you.

Happy shopping!